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How do I transfer my site to HostRanger?

Switching to a new host can be a complicated process. Follow our steps to ensure that your move is smooth and painless.

The first step is setup your new account with HostRanger. Make sure to NOT cancel with your old hosting provider. You should not notifiy your old hosting provider that you are cancelling until after you have completed the transfer.

You should also consider using our free site migraiton service and let a HostRanger support engineer complete the site transfer for you at no charge.

At this point, you should have hosting accounts with two hosting providers, HostRanger and your old provider. You will now migrate your entire site from the old host to HostRanger. This can be done by connecting to the old host's FTP and downloading all your files, and then by connecting to HostRanger's FTP and uploading all your files (maintain the same file and folder structure).

You must also backup any databases on the old host (contact the old host for instructions) and upload the backup files to the new host via FTP. You must then restore your databases from those backup files; this can be done via SSH or our control panel software. Emails do not normally transfer, but you can archive your emails from the old host. You can accomplish this by making a POP3 connection to each email address; this way all the old emails are downloaded to your local computer. HostRanger will not have those old emails. If your old provider is running the cPanel sofware we should be able to transfer your old emails as well.

After you have a copy of your site on both hosting accounts, it is time to change your domain name's DNS....

When you sign-up with HostRanger we will provide you with the correct name servers (DNS).

DNS name servers usually looks like this:


Once you have the correct DNS, go to the company where you purchased your domain name to make the change. If you purchased your domain name from your host, you may want to consider transferring your domain name to our domian registrar.

Once your DNS changes have been made, you will need to wait up to 48 hours (two days) before your site will load from the new host. During this 48 hour period, your DNS is propagating world wide and your site will be randomly loading from either the old host or the new host. Once the two days is complete, your site will only be loading from the new host.

After the 48 hours have passed, your updated DNS will be fully functional. You will now contact your old host and cancel your hosting account with them. If you originally bought your domain name from the old host, do not cancel your domain registration.

If you completed all the above steps, you have successfully switched hosts with no downtime at all!

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